Need a hand with Ledger Optics? We're happy to help.
Email: info@qadan.com.au
We aim to respond within 1–2 business days. When reporting an issue, please include your Xero organisation name, what you were doing, and any error message you saw.
Open the app and click Connect to Xero. You'll be taken to Xero to sign in and authorise the connection. Choose the organisation you want to work with and approve the requested access. Once authorised, you'll be returned to Ledger Optics and can begin reviewing your data.
You can disconnect at any time:
To detect inconsistencies, the app reads your chart of accounts, invoices, bills, bank transactions, tax rates, and tracking categories, plus your Xero name and email for sign-in. This data is fetched, shown to you, and discarded — it is not retained beyond your active session. The app only writes corrected account codes, tax types, tracking, and account types back to Xero when you explicitly approve each change. See our Privacy Policy for full detail.
Email info@qadan.com.au with a description of what happened, the steps to reproduce it, your Xero organisation name, and any error message or screenshot. The more detail you can give us, the faster we can help.
See our Privacy Policy and Terms of Service.